Privacy Policy | Signaview

1. Information We Collect

At Signaview, we collect information to provide and improve our digital signage services. The types of information we may collect include:

1.1 Information you provide

Account information: Name, email address, phone number, and password when you create an account.
Billing information: Payment data and billing address to process subscriptions.
Content: Images, videos, and other media you upload to our platform.
Communications: Information you provide when contacting support.

1.2 Automatically collected information

Usage data: How you interact with our services, features used, and frequency.
Device information: Device type, operating system, browser, and settings.
Log data: IP addresses, access times, and pages visited.
Cookies: Unique identifiers to remember preferences and sessions.

2. How We Use Your Information

We use collected information to:

Provide, maintain, and improve our digital signage services.
Process transactions and send related notifications.
Respond to your comments, questions, and support requests.
Send you technical information, updates, and security alerts.
Communicate about products, services, and events offered by Signaview.
Monitor and analyze trends, usage, and activities.
Detect, investigate, and prevent fraudulent transactions and illegal activities.
Personalize and improve your experience.

3. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

Service providers: With third parties who perform services on our behalf (payment processing, analytics, hosting).
Legal compliance: If required by law or to protect rights and safety.
Business transfers: In connection with mergers, acquisitions, or sale of assets.
With your consent: When you explicitly authorize us.

4. Data Security

We implement security measures designed to protect your information, including:

Encryption of data in transit (HTTPS/TLS) and at rest.
Strict access controls for personal data.
Continuous monitoring of our systems.
Regular security audits.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information while your account is active or as needed to provide you services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Media content you upload is deleted from our servers within 30 days of account cancellation.

6. Your Rights

Depending on your location, you may have certain rights over your personal information:

Access: Request a copy of your personal information.
Rectification: Correct inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
Portability: Receive your data in a structured, transferable format.
Objection: Object to processing of your data for certain purposes.
Withdraw consent: Withdraw your consent at any time.

To exercise these rights, contact us at privacy@signaview.live.

7. Cookies

We use cookies and similar technologies to collect information and improve our services. You can control cookies through your browser settings. For more information, see our Cookie Policy.

8. International Transfers

Your information may be transferred to and stored on servers located outside your country of residence. We take steps to ensure transfers comply with applicable laws and that your information remains protected.

9. Children

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you discover a minor has provided us information, contact us to have it deleted.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page and, if appropriate, sending you an email notification.

11. Contact

If you have questions about this Privacy Policy, contact us:

Email: privacy@signaview.live
Address: Signaview, Mexico City, Mexico